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Why Your Myntra Sales Numbers Don’t Match (And How to Make Sense of the Dates)

Welcome back to the Myntranomics blog!

Infographic explaining the difference between Order Date and Invoice Date for Myntra sellers, showing how system cut-offs impact payment reconciliation and monthly accounting periods.


If you are an e-commerce seller, you have probably faced this common headache: You calculate your monthly sales, but when you check Myntra's payout or billing reports, the numbers are slightly different. You might wonder, "Am I losing money? Are some orders missing?"

Usually, the answer is no. The mismatch almost always comes down to one simple thing: How you and Myntra record the date of an order.

Let's break down the jargon into plain English so you and your CA can track your revenue without the headache.

1. Order Date vs. Invoice Date: What’s the Difference?

Every order has two very important dates attached to it. While they can sometimes be the exact same day, they often aren't.

  • Order Date: This is the exact date and time the customer hits the "Buy" button on the Myntra app.

  • Invoice Date (Packing Date): This is the date you process the order, generate the invoice, and pack the box.

Here is a classic example: Imagine a customer places an order on the 31st of August at 8:00 PM. However, your warehouse staff left for the day at 7:00 PM. No one is going to touch that order until the next morning. You finally process and pack it on the 1st of September.

  • The Order Date is August 31st.

  • The Invoice Date is September 1st.

💡 The Myntranomics Approach: When we do Data Analysis (figuring out customer buying trends), we look at the Order Date. But when we do Reconciliation (matching payments to shipments), we rely on the Invoice Date/Packing Date.

2. The Three Types of "Monthly" Periods

When someone asks, "How many orders did you do this month?" the answer depends entirely on which of these three periods you are looking at:

Period A: The Order Date Month

This looks at everything ordered between the 1st and the 31st of the month, strictly based on when the customer clicked "Buy." It doesn't matter when it was packed.

Period B: The Packing/Invoice Date Month

This focuses purely on your warehouse output. Any order your team packed and invoiced between the 1st and 31st of the month is counted here, even if the customer actually ordered it late last month. This is the period most sellers use for their own internal accounting and GST.

Period C: Myntra’s Accounting Period

This is where the confusion usually starts. Myntra operates on its own billing cycle and system cut-offs.

  • Let’s assume Myntra’s billing cut-off for the month is the 31st at 6:00 PM.

  • Any order you pack before 6:00 PM will be counted in the current month's billing.

  • Any order you pack after 6:00 PM rolls over into Myntra's cycle for the next month.

Myntra's accounting period will also include pending orders from the end of last month that just got booked into their system. This difference in system cut-off times is exactly why your revenue numbers and Myntra's numbers will often look different at the end of the month.

3. How to Track Revenue and Returns Correctly

Because of these different timelines, your total sales revenue and your total returns will look different depending on whether you are looking at your own system (Period B) or Myntra's system (Period C).

Here is how you can find the exact numbers according to Myntra's accounting period:

  • To check your Sales: Go to your Myntra seller panel and download the "Sales Revenue Packed B2C" report.

  • To check your Returns: Returns are booked as Credit Notes. This includes both RTO (Return to Origin - when the courier couldn't deliver it) and Customer Returns (when the buyer sends it back). You can track these by downloading the "GSTR report RTO" and "GSTR report RT".

Remember: Your internal system might book a credit note on the day you physically receive the return at your warehouse, while Myntra might book it on a different date based on their logistics updates. Always compare apples to apples!

The Bottom Line

There is no "wrong" number it just depends on which calendar you are looking at. By understanding the difference between Order Date, Invoice Date, and Myntra's cut-off timings, you can confidently reconcile your accounts at the end of every month without hitting the panic button.

The best practice is to book it as Myntra books it, this way you don't have to deal with the hassle.

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